Your Digital Rights

At th|AIR|apy, we are committed to protecting your digital rights and ensuring your privacy and confidentiality when using our text line service. We believe in transparency and want you to understand your rights as a user. Here are your digital rights when using the th|AIR|apy text line:

  1. Confidentiality: Your conversations with our trained volunteers are confidential. We will not share any personal information or the content of your conversations with third parties without your explicit consent, except as required by law
  2. Anonymity: You have the right to remain anonymous during conversations with our volunteers. We will not ask for or collect any personal identifying information unless it is necessary to ensure your safety and well-being.
  3. Data Security: We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Your data is encrypted and stored securely to ensure its integrity and confidentiality.
  4. Consent: We will not share your information with third parties without your explicit consent, except as required by law. You have the right to withhold or withdraw consent for the sharing of your information at any time.
  5. Access and Control: You have the right to access, correct, or delete your personal information stored by th|AIR|apy. You can also request a copy of your conversation history or opt-out of receiving communications from us.
  6. Transparency: We are committed to being transparent about our data practices and will inform you of any material changes to our privacy policy or terms of service. You have the right to know how your data is being used and to make informed decisions about your privacy.
  7. Accountability: We take our responsibility to protect your privacy seriously and hold ourselves accountable for complying with applicable data protection laws and regulations.
  8. Support and Assistance: If you have any questions, concerns, or requests regarding your digital rights or our data practices, please reach out to us. We are here to support you and ensure your privacy and confidentiality are upheld.





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